Who we are
Suggested text: Our website address is: https://jsrpro.in.
Cancelation Policy
Refund Policy:
Thank you for shopping with JSR Pro Sounds and Lights. We strive to ensure that all our customers are satisfied with their purchases. However, if you are not entirely satisfied with your purchase, we’re here to help with our refund policy.
1. Refund Eligibility:
We accept refund requests for products that are damaged, defective, or significantly different from what was advertised on our website.
Refund requests must be made within [ 7 Days ] of the purchase date.
2. Refund Process:
To initiate a refund, please contact us at [contact email/phone number] with your order details and the reason for requesting the refund.
Our team will review your request and determine if you are eligible for a refund.
If your refund request is approved, we will provide you with instructions on how to return the product. Please note that return shipping costs may apply.
Once we receive the returned product and verify its condition, we will process your refund within [72hours ].
The refund will be issued to the original payment method used during the purchase.
3. Non-Refundable Items:
Certain items are not eligible for refunds, including:
Downloadable software products.
Products that have been used, altered, or damaged by the customer.
4. Cancellation Policy:
If you wish to cancel your order before it has been shipped, please contact us immediately. Once the order is shipped, it cannot be canceled.
5. Refund Exceptions
We reserve the right to refuse refunds if the returned product is damaged due to improper handling by the customer.
Refunds will not be provided for products that have exceeded their warranty period.
6. Dispute Resolution:
Any disputes regarding refunds or returns shall be subject to the laws of India, as outlined in our Terms and Conditions.
7. Contact Us:
If you have any questions about our refund policy or need assistance with a refund request, please contact us at [ Contact Number 9945579988/E-mail robertjoseph1403@gmail.com ]
Please review our Terms and Conditions for further details regarding your rights and obligations when requesting a refund. Thank you for choosing JSR Pro Sounds and Light